F.A.Q.

  1. How do I place an order? To place an order, simply browse our selection of products, choose the item(s) you'd like to purchase, and add them to your cart. Once you're ready to checkout, click on the cart icon and proceed to complete the payment and shipping details. If you need assistance or have questions, feel free to reach out to our customer service team at support@christianalexanderclothiers.com.

  2. What payment methods do you accept? We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal and Apple Pay.

  3. Can I cancel or modify my order? If you need to cancel or modify your order, please contact our customer service team as soon as possible at support@christianalexanderclothiers.com. We'll do our best to accommodate your request, but once an order has been processed, we cannot guarantee any changes or cancellations.

  4. How long does shipping take, and how much does it cost? Shipping times and costs depend on your location and the shipping method you choose. Domestic shipping within the United States typically takes 3-7 business days, while international shipping may take 10-20 business days. Shipping rates are calculated based on the weight of your order and your shipping destination. Please refer to our Shipping & Returns Policy for more information.

  5. Do you ship internationally? Yes, we ship to most countries worldwide. International customers are responsible for any customs, duties, or taxes imposed by their country. These fees are not included in the shipping rates and will be the customer's responsibility upon delivery.

  6. Can I return or exchange an item? We accept returns on eligible items within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. Custom or personalized items are not eligible for returns, unless there is a defect in the product or an error in the order. At this time, we do not offer direct exchanges. Please refer to our Shipping & Returns Policy for more information.

  7. How do I determine the correct size for clothing items? Our garments come in various sizes, and we provide a sizing chart on each product page to help you choose the right fit. If you're unsure about which size to order, feel free to reach out to our customer service team for assistance.

  8. Can I order a custom or personalized item? We may offer custom or personalized items on a case-by-case basis. Please contact our customer service team at support@christianalexanderclothiers.com to discuss your request, and we'll do our best to accommodate your needs.

  9. How do I care for my Christian Alexander Clothiers garments? To maintain the quality of your garments, we recommend following the care instructions on the label of each item. Generally, it's best to wash garments inside out in cold water and hang them to dry. Avoid using bleach or fabric softeners, as they may damage the fabric and print.

  10. How can I stay updated on new products and promotions? To stay informed about the latest products, promotions, and news from Christian Alexander Clothiers, sign up for our newsletter or follow us on social media.

If you have any other questions or concerns, please don't hesitate to contact our customer service team at support@christianalexanderclothiers.com. We're here to help!